How do financial transactions work on citynow?
Managing money on an online gaming platform can feel daunting at first. At citynow, the whole process is designed so that any Bangladeshi user can deposit and withdraw without any hassle. You can use bKash or Nagad — the same apps you use for everyday payments — to transact on citynow. No separate bank account or card required.
On many platforms, depositing is easy but withdrawals can take days. citynow is different. Most withdrawal requests are processed within 5 to 30 minutes straight to your mobile wallet. Bank transfers may take a little longer — up to 24 hours — but are usually completed well before that.
Security & Verification
- All transactions are secured with 256-bit SSL encryption
- Identity verification is required for your first withdrawal (national ID or passport)
- You are encouraged to use the same method for both deposits and withdrawals
- Suspicious transactions are monitored automatically
Deposit Methods Comparison
The best payment method depends on what works for you. Here's a quick comparison of the most popular options available at citynow:
| Method | Minimum | Maximum | Processing Time | Fee |
|---|---|---|---|---|
| bKash Popular | ৳500 | ৳50,000 | Instant | Free |
| Nagad | ৳500 | ৳50,000 | Instant | Free |
| Rocket | ৳500 | ৳30,000 | 1–3 Minutes | Free |
| Bank Transfer | ৳2,000 | Unlimited | 1–24 Hours | Varies by Bank |
Step-by-Step Deposit Guide
Making your first deposit at citynow might feel a bit unfamiliar, but it only takes once to see how straightforward it is. Here's a step-by-step guide using bKash — other methods follow a similar process.
Log in to your account
Log in to citynow with your username and password. If you're new, register an account first.
Go to the "Deposit" Menu
From your dashboard, select the "Deposit" or "Add Funds" option.
Choose a Payment Method
Select bKash from the list and enter the amount. Minimum ৳500.
Confirm with Your bKash PIN
You'll be redirected to the bKash app or asked to verify with an OTP.
Confirm Balance Update
Once the payment is successful, funds will appear in your citynow balance within seconds.
Everything You Need to Know About Withdrawals
Winning is the best part — and getting your money out quickly is just as important. At citynow, every withdrawal request is manually reviewed by a team member before processing. Most requests made between 9 AM and 11 PM are completed the same day.
When withdrawing, keep in mind that using the same method you deposited with is the fastest and simplest option. Choosing a different method may require additional verification and slow things down. Completing identity verification before your first withdrawal also makes all future withdrawals faster.
Before You Withdraw
- Wagering requirements must be met before withdrawing bonus funds
- Daily maximum withdrawal limit: ৳1,00,000 (higher for VIP members)
- Your first withdrawal may be held if identity verification is incomplete
- Make sure your mobile number or bank details are entered correctly
Citynow's Commitment to Financial Security
Earning trust around money isn't easy — especially online. citynow understands that. Every transaction is protected with the highest level of encryption, and your financial information is never shared with third parties. Your full transaction history is always visible in your account — no hidden details, no surprises.
Keeping Two-Factor Authentication (2FA) enabled adds an extra layer of security to your account. Even if someone gets hold of your password, they won't be able to log in without 2FA. citynow strongly recommends all members keep 2FA turned on.
If you run into any issues with a transaction, contact our 24/7 live chat support. Our experienced team works to resolve problems quickly. If a deposit hasn't been credited or a withdrawal is delayed, reach out to support with your payment reference number — most issues are resolved within the hour.