About Citynow — A Story of Trust, Transparency & the Best Betting Experience

Citynow is more than a betting platform — it's the trusted home of millions of players across Bangladesh. Here's how we got here and what makes us different.

Licensed 1 Million+ Members Secure Payments 24/7 Support Bangladesh-Based
1 Million+ Registered Members
2018 Year Founded
500+ Games & Betting Markets
3 Minutes Fastest Payouts
98.5% Member Satisfaction Rate

How Citynow Began

Citynow's story started in 2018 with a small team. Back then, online betting in Bangladesh meant foreign sites, English interfaces, and waiting days to withdraw your money. Our founders experienced these frustrations firsthand. That experience sparked a question — why shouldn't Bangladeshi players have a world-class platform in Bengali, using the payment methods they already know?

That question is what gave birth to Citynow. Starting with Sports Betting alone, the platform grew steadily to include Live Casino, lottery, fishing games, and more — becoming a complete destination. Today, Citynow is one of Bangladesh's largest online betting platforms, with over a million members playing every day.

Who We Are

Behind Citynow is a skilled and diverse team — technologists, betting experts, customer service professionals, and fintech specialists. Most of our team members are Bangladeshi, and they understand exactly what local users want and how they want it.

Citynow is headquartered in Dhaka, with regional support teams in Chittagong and Sylhet. Our technology team works around the clock to keep the platform running fast and without interruption.

Our goal has always been the same — to give every betting enthusiast in Bangladesh a safe, transparent, and enjoyable experience. Citynow is not just a business; it's a community.

What Makes Citynow Different?

There are plenty of platforms out there, but Citynow stands apart for a few key reasons. First, we offer a fully Bengali-language experience. Second, members can deposit and withdraw using bKash, Nagad, and Rocket — the same tools Bangladeshis use for everyday transactions. Third, our customer support speaks Bengali, around the clock. And fourth — most importantly — Citynow is transparent. The odds are fair, payouts are fast, and there are no hidden conditions.

Every transaction at Citynow is logged, and members can view their full betting history at any time. We believe transparency is the foundation of lasting trust — and Bangladesh's betting community has rewarded that belief, with new members joining and returning members coming back every day.

Our Vision

To deliver a world-class, secure, and locally relevant online gaming experience to every betting enthusiast in Bangladesh.

Our Mission

To maintain a platform — powered by technology and human care — where members always feel safe and respected.

Our Promise

Responsible gaming, fair odds, and fast payouts — these three principles are non-negotiable.

Why Choose Citynow?

Six reasons that set Citynow apart from every other platform in Bangladesh.

01

Full Bengali Interface

Citynow's entire platform is in Bengali — from registration to withdrawal, every step is in a language you know. No struggling with English on foreign sites.

02

BKash & Nagad Support

Deposit and withdraw directly through Bangladesh's most familiar mobile banking services. Bank transfers are just as simple.

03

Advanced Security

SSL encryption, two-factor authentication, and real-time fraud detection — your account and funds are always protected at Citynow.

04

Fastest Payouts

Withdrawal requests are processed within minutes of submission. In most cases, funds reach your account in 3–15 minutes.

05

Fair Odds & Transparency

Citynow's odds are verified by third-party audits. The RTP for every game is published openly. No hidden advantages.

06

24/7 Bengali Support

Day or night, Eid or any ordinary day — Citynow's Bangla-speaking support team is always there for you.

Citynow History

From 2018 to today — every year has brought new milestones, new members, and new possibilities.

2018

The Birth of Citynow

Started with Sports Betting. 10,000 members joined in the very first month. Launched with a fully Bangla interface and bKash support.

2019

Live Casino Launched

Live Casino section launched, featuring Baccarat, Roulette, and Blackjack. Nagad and Rocket payment methods integrated. Membership crosses 100,000.

2020

Mobile App Launch

Android and iOS apps launched. Lottery and fishing game sections added. Record member registrations despite the COVID situation.

2021

VIP & High Roller Program

High Roller program launched — Silver, Gold, Platinum, and Diamond tiers. Membership surpasses 500,000.

2022

Technology Upgrade

New server infrastructure deployed. In-play betting feature launched. Average payout time reduced to 3 minutes.

2023–24

1 Million Members Milestone

Citynow reaches the milestone of 1 million registered members. New bonus system and analytics tools go live.

The Values We Stand By

These values drive every decision we make. They're not words on paper — they're proven in our day-to-day work.

Transparency

No hidden fees, no vague terms at Citynow. Every rule is written in plain Bengali. Helping members understand how odds work is part of our commitment.

Security

Protecting members' personal information and financial data is our top priority. We follow the highest security standards in the industry.

Fairness

Every member gets a fair shot. Citynow games use certified random number generators to ensure completely unbiased outcomes.

Responsibility

Citynow is committed to responsible gaming. Deposit limits, self-exclusion, and access to professional support are always available to members.

Innovation

We never stand still. As technology evolves, so does Citynow — new features, new games, new payment options. Innovation is in our DNA.

Community

Citynow is more than a platform; it's a community. Member feedback is the driving force behind everything we build.

The People Behind Citynow

A dedicated, experienced team works every day to make your experience better.

Rafael Hasan

CEO & Co-Founder

12 years of fintech experience. The architect behind Citynow's core vision and strategy.

Nafisa Rahman

Chief Technology Officer

Computer Science graduate from BUET. Leads the platform's entire technology infrastructure.

Arif Mahmud

Head of Operations

Oversees customer service and payment operations. Ensuring fast payouts is one of his team's key achievements.

Sumaiya Begum

Chief Compliance Officer

Ensures responsible gaming and regulatory compliance. Member protection is the core of the role.

Join the Citynow Family Today

Welcome to the platform trusted by over a million members. Register, deposit, and enjoy the best betting experience.

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